This Privacy Policy (“Policy”) applies to the mobile applications, websites, and other related services (collectively, the “Services”) provided in connection with the “SOULRiZA.” These Services are operated and managed by AI AVATAR Inc. (“we,” “us,” or “our”). By using the Services, you (“user,” “you,” or “your”) acknowledge and agree to this Policy.
We are committed to protecting your privacy and handling your personal information with the utmost care and in accordance with applicable laws.
1. Definition of Personal Information
For the purposes of this Policy, “Personal Information” refers to information as defined under the Act on the Protection of Personal Information of Japan, including but not limited to data that can identify a specific individual such as names, dates of birth, and other identifiers, as well as personally identifiable codes and any data that is associated with a particular individual, including email addresses and physical appearance.
2. Purpose of Use of Personal Information
We use your personal information solely for the purposes stated below. If we intend to use your information for any purpose beyond these, we will obtain your prior consent through appropriate means such as email, unless otherwise required by law.
To provide, plan, develop, and improve the Services
To perform marketing activities including statistical analysis, surveys, and performance reviews to enhance the Services
To respond to user inquiries and consultations
To deliver important notices and information related to the Services
To investigate and prevent illegal or fraudulent activities
To carry out administrative operations necessary for the management and provision of the Services
3. Information of Minors
We do not knowingly collect personal information from minors without the consent of their parents or legal guardians. We make reasonable efforts to avoid such collection.
4. Data Security
We implement necessary and appropriate security measures to protect personal information from unauthorized access, loss, destruction, or leakage. In addition, we supervise our employees appropriately in the handling of personal information, and where handling is outsourced to third parties, we ensure that such third parties are also properly supervised.
5. Disclosure to Third Parties
We may provide personal information to AI AVATAR Pte. Ltd. for the following purposes, via written or electronic means:
To provide, plan, develop, and improve the Services
To conduct marketing activities such as statistical analysis, surveys, and service improvement
To respond to inquiries and consultations
To send important notices and communications related to the Services
To investigate and prevent illegal or unauthorized activities
To perform administrative tasks necessary for the operation of the Services
6. Requests for Disclosure, Correction, or Deletion of Personal Information
You or your authorized representative may request disclosure, correction, addition, deletion, suspension of use, or notification of the purposes of use of your personal information retained by us, in accordance with our prescribed procedures.
For specific instructions, please contact us at the address provided in Section 8. Please note that we may decline requests to the extent permitted by applicable law.
7. Amendments to This Policy
We may revise this Policy as necessary. Any material changes will be announced through our Services or by other appropriate means.
8. Contact Information
If you have any questions or requests regarding the handling of your personal information, please contact us at: support@soulriza.zendesk.com